Management positions come with many roles and responsibilities in the workplace. One of those being managing employees and their day to day performance at work. This is a difficult task to maintain as managing people can be the most difficult job for even the best managers.
It’s a difficult responsibility because there is no clear path to managing a group of people. Employees bring their own strength and weaknesses to the workforce, and each individual is unique in their own way.
Here are three tips for managing people at work:
1. Get to Know the Person
The only way to manage people is to understand what motivates them. If a manager doesn’t know his or her employee well enough, then they won’t effectively motivate them when it matters most. This is why it’s so important for managers to spend time getting to know the employee beyond life at work. Know who they are at home, what hobbies they enjoy, what their family life is like, what they like and dislike, what their life was like before being hired.
This level of manager-employee relationship will help managers know their employees beyond the surface. It will also show employees that the people higher up on the pay scale genuinely care about them as a person, making them feel like a valuable member of the team.
It will require a lot of time and energy, but if manager want to get the most out of their employees, then they’ll need to understand who they are at their core.
2. Keep the Door Open in Your Open Door Policy
Too many times managers say they have an open door policy, yet their door is closed pretty much the entire day at the office. There is nothing more confusing to an employee who has been told repeatedly that the door is always open, but every time they need the manager, the door is always closed.
If you have an open doo policy, then actually keep your door open throughout the work day. This will make your employees feel more welcomed to come to you with questions, advice, or issues about the job.
By having the door closed, manager are portraying that they don’t have time to talk and they don’t want to be interrupted by people in the office, even though this may not always be the case.
Stand by your open door policy and keep the door open. This is an easy way to build trust with employees and will help manage the day to day work responsibilities
3. Over Communicate
Break downs in management occur because of failure in communication between manager and employee.
It’s always best to over communicate responsibilities and tasks with employees so they clearly understand the expectations. Workers can get frustrated and upset if they are given a task without clear expectations for the job. Without clear expectations, employees may not see the importance of quality in their work and completing the task on time.
Always be clear with expectations, and make sure employees understand the deliverables before being given a task. This will empower employees to go above and beyond expectations because they know what to expect.